Introduction

This Privacy Policy explains how your personal information is collected, used, and protected when you use our Coaching Portal ("Portal"). The Portal is provided by your coach to give you access to your coaching session materials and related content.

By using the Portal, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you use the Portal, we collect and process the following types of information:

Account Information

• Your name and email address
• Login credentials (username and password)
• Session access logs and login activity

Session Content

• Coaching session transcripts
• Notes and key takeaways from your sessions
• Audio recordings (podcast episodes) from your sessions
• Blog posts or other content derived from your sessions

Usage Information

• Pages visited within the Portal
• Time spent on different sections
• Device and browser information
• IP address and location data

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with access to your coaching session materials
• To deliver personalized insights and content based on your coaching sessions
• To maintain the security of your account and the Portal
• To improve the Portal's functionality and user experience
• To communicate with you about your account or coaching sessions
• To analyze usage patterns and optimize the Portal's performance

Information Sharing

Your privacy is of utmost importance to us. We share your information only in the following limited circumstances:

• With Your Coach: Your session content and usage information are shared with your coach to facilitate your coaching relationship.
• Service Providers: We may share your information with third-party service providers who help us operate the Portal, such as hosting providers, analytics services, and content generation tools.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure authentication procedures
• Encryption of sensitive data
• Regular security assessments
• Access controls and permissions

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use a strong password and to keep your login credentials confidential.

AI Processing

Some content in your Portal may be generated or processed using artificial intelligence (AI) technologies. This processing includes:

• Analyzing session transcripts to identify key themes and takeaways
• Generating podcast episodes based on session content
• Creating blog posts or other written content from your coaching sessions

All AI-generated content is reviewed by your coach before being made available to you through the Portal.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact your coach directly.

Cookies and Tracking

The Portal uses cookies and similar tracking technologies to enhance your user experience, authenticate you, and collect usage information. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of the Portal.

Data Retention

We retain your personal information for as long as necessary to provide you with the Portal services and to fulfill the purposes outlined in this Privacy Policy. Your session content is typically retained for the duration of your coaching relationship and for a reasonable period afterward, as determined by your coach's data retention policies.

Children's Privacy

The Portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact your coach immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting a notice in the Portal. We encourage you to review this Privacy Policy periodically.

Contact

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact your coach directly.